Q&A With Ken Elliott

Ken Elliott, former Technical Director – Jetcraft Avionics
Location: Augusta, GA, USA

How long have you been at Jetcraft?

I joined Jetcraft Avionics on February 1, 2007. I came to Jetcraft with 40 years of experience in avionics systems including repair, modification, flight test, certification, documentation, sales and training.

What are your responsibilities within the global Jetcraft team?

My title is Technical Director for Jetcraft Avionics. I helped develop the HUD Vision Access system for aftermarket business aircraft, and continue to work to promote it. I also am involved in other avionics programs and continue to work with both government and the broader aviation community to promote and educate key individuals on Low Visibility Operations.

Describe a typical day or week in your role.

Based on travel, a typical day or week can vary significantly. My activity during work time has evolved to meet the changing needs of our avionics programs.

Since 2007 it was apparent that few outside of industry experts and some operators were familiar or knowledgeable with the equipment we represent and its operational use. This drove me to work on enabling the technology across all sectors from mechanic, to pilot, to FAA, to industry and government.

My typical week therefore consists of moving from task to task in support of that effort while traveling to ensure the face to face interaction where necessary.

What do you love most about your job?

I love being on the cutting edge of aviation technology, being able to give back to the industry and to serve others in Jetcraft as they have served me.

Describe the company culture at Jetcraft and what it means to you?

Jetcraft has a unique culture based on trust, hands off leadership, development and acknowledgement of the individual spirit, all guided by the best in this industry.

What do you want your customers to experience when dealing with Jetcraft?

I want them to sense integrity and trust. I want them to see that Jetcraft has knowledgeable experienced people with an ability to go the extra mile in good humor and with the customer’s best interests in mind.

Who or what has been your greatest professional influence?

Several key aviation players but mostly Jeff Baker (d.), in Kenya who taught me all the secrets of long range navigation and how to make do when resources are not at hand, launching me into a career path I could never have carved on my own.

Describe yourself in 3 words.

Loyal, Detail-orientated, Passionate

If you were to buy a business jet, which aircraft would suit your needs and why?

A CL605 with favorable range, cabin size, product support, versatility and resale value.

What stands out to you as good customer service?

Turning a sale-delivered into product support, continued contact and a foundation for the next sale.

Finally, what is your hidden talent or hobby?

Running, hiking, gardening, astronomy and scientific knowledge.