Q&A with Jennifer Jewett

Jennifer Jewett, Controller, Jetcraft
Location: Raleigh, NC, US

What are your responsibilities within the global Jetcraft team?

As the controller for Jetcraft Corporation I am responsible for the worldwide financials, reporting, cash management and things of that nature.

Describe a typical day or week in your role.

My typical day starts with getting a feel for my emails and what’s happened throughout the evenings in the world. I also look to see what deals we have planned for the week and then in general just check in with my team to see what their needs are to complete any activities for the day.

Describe the company culture at Jetcraft and what it means to you?

For me the company culture means Family. I came from a larger corporation before I moved to Jetcraft and I feel like I’m part of a family when I’m here. I have a lot of colleagues around the world. We know their kids names, we know their spouses names and being able to come together once a year really brings that family atmosphere together.

What do you love most about your job?

What I love most about my job is that I’m able to be with a wide variety of people. With our worldwide presence we can spend a lot of time with our colleagues across the world either by phone or zoom meetings and we have daily interactions with them.

Who or what has been your greatest professional influence?

My greatest influences were my mother and my grandmother, they were nurses. They spent a lot of time working and one of the things that they showed me is that they had a passion for their job, and it was important to work hard.

Describe yourself in 3 words.

I would describe myself as dependable, stubborn but loveable.

Explain what makes Jetcraft’s customer experience unique.

What stands out to me as good customer service is thinking about their needs and listening to what our customers have to say. I want our customers to experience the fact that we are focused on them as the customer and their needs and that’s an important aspect of what we do on our day-to-day jobs.

Finally, what is your hidden talent or hobby?

My secret talent is that I know how to shag dance, which is dancing to beach music. I was once a competitive dancer when I was in high school.